| Name | Role | | Phone |
| Ken Noland | Town Manager |  | 336-838-3951 |
| Andrew Carlton | Planning, Historic, Tree, Zoning, STMS Market | | 336-838-3951 |
| James K Byrd | Town Clerk, Tax Collector, Payroll, HR Mgr | | 336-838-3951 |
| Robert Bowlin | Police Chief | | 336-667-7277 |
| Steve Dowell | Police Major | | 336-667-7277 |
| Jason Smithey | Fire Chief | | 828-667-6228 |
| Bud Molnar | Fire Inspector | | 336-667-6228 |
| Cliff Gardner | Parks and Recreation Superintendent | | 336-667-8804 |
| Jim Wyatt | Public Works Director | | 336-838-0188 |
| James Minton | Public Works Office Mgr, Cemetery, Safety Director | | 336-838-0188 |
| Kevin Church | Public Works Crew Leader | | 336-838-0188 |
| Sam Call | Utilities Director - Wastewater & Water | | 336-838-4631 |
| Scott Church | Wastewater Chief Operator | | 336-667-2391 |
| Keith York | Wastewater Laboratory Mgr | | 336-667-2391 |
| Alan Parker | Water Filtration Plant Chief Operator | | 336-838-4631 |
| Mike Eggers | Lead Meter Reader, Backflow Prevention | | 336-838-4631 |
| Aaron White | Meter Reader | | 336-838-4631 |
| Bob Urness | Finance Director | | 336-838-3951 |
| Linda Honeycutt | Secretary, Receptionist, Personnel Benefits | | 336-838-3951 |
| Kathy Bare | Utility Billing, Privilege Licenses | | 336-838-3951 |
| Mia Brown | Accounts Payable, Purchasing, Website | | 336-838-3951 |